About Us
Highland Favours are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the contact us page.
Our Contact details:
Highland Favours
199 Whitehouse Road
Edinburgh
EH4 6BU
Phone: 0131 339 8198
Mobile: 07826 444145
Email: Donnie@highlandfavours.co.uk
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. If you do not wish to pay by credit card, a cheque can be sent to the above address. Your purchases will not be dispatched until the cheque clears.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling:
The costs for shipping and Handling are included in the prices quoted in our online shop. Depending on the size of your order we will select the most appropriate method of shipping to ensure that your goods arrive safely and in good time for your celebrations. We will update you when the goods have been posted and provide an expected delivery date.
Wedding Favour Service:
After receiving your completed questionnaire we will search the market to provide you with a range of options and budgets to compliment your existing wedding plans. We aim to come back to you within 48 hours to confirm receipt and agree timescales for providing you with all the details.
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
